Gamified Crossovers Part 2 – Heineken and UEFA Champions League


Gamified Crossovers Part 2 – Heineken and UEFA Champions League



Continuing with our series on gamified crossovers from last month, where we introduced the idea of gamified crossovers and the story of how a fast-food giant like McDonald's partnered with a popular board game brand like Monopoly to create a unique and gamified user engagement strategy over many years. The strategy was simple. It was to create a crossover between two popular culture icons from different industries. The idea was to find a perfect match between two such iconic brands. A match that could bring an audience together by finding the special ‘connect’ and engaging them based on that connection. In this article, we look at how a popular competition in European club football and an iconic beer brand came together to create a special connect among fans and leveraging each other’s capabilities and value propositions for mutual gain.
The UEFA Champions League is Europe’s and probably the world’s most elite club football tournament, with over 32 teams representing the top clubs from Europe’s top tier football leagues. The competition is one of the most-watched sporting tournaments on television, with over 4.2 billion television viewers across the world.
Heineken is a popular Dutch beer brand that is known for its innovative and engaging campaigns across various media platforms. It has been a sponsor for the tournament since 1994 and it took over from sister beer brand Amstel in 2005, as the central Champions League official beer – making it one of UEFA’s longest-standing partners. In 2017, the international premium beer brand extended its sponsorship of the UEFA Champions League through the 2021 version of the competition.

Heineken Star Player Game
Here is an instance when both brands have used a gamified approach to enhance their value offering and brand appeal. Heineken launched the Heineken Star Player app for Facebook and the Apple Appstore in 2011. Football fans can, while watching Champions League matches, answer certain predictive questions on the app such as “will the penalty be saved?”, “will the goal be made by the head?” or “will they score within 20 seconds?.  For each correct answer, points are awarded and during half time users can earn more points by answering certain trivia questions. The points accumulate in the respective leagues that each user can join and see how he or she ranks against his or her friends and other users.


The gamified crossover experience:
The app is very smartly presented, with lovely dark green animations and big, easy to press buttons. The user’s phone vibrates when there's an opportunity to earn points. The experience of sharing real-time updates on social media has been leveraged by the app as most viewers would be on their smartphones while watching these matches and hence continued usage would be ensured by delivering notifications and match updates.





How is it that a beer brand and a football tournament managed to find the perfect match? It’s quite simple. Look at the consumption patterns of both product offerings. One is a high intensity, physical sport that is enjoyed by viewers and supporters, while the other is a beverage that can be consumed as a means of winding down and relaxing.  Both, when clubbed together offer the perfect match viewing experience whether at home, at a pub or in the company of friends. 

The payoffs
The Champions League plays a key role in supporting Heineken’s global business growth objectives (alongside other flagship global partnerships such as with Formula One, Rugby World Cup and James Bond). In fact, in total, Heineken aims to bring its UEFA Champions League sponsorship to more than 220 countries via advertising, marketing, and PR. The Champions League sponsorship is the largest platform for the beer brand globally. One of the key parts of this is still the media and broadcast element that comes with the sponsorship package that continues to play a big role for Heineken. In two-thirds of its markets, the only exposure that Heineken gets is through the Champions League tournament. 
For the UEFA Champions League as a tournament, such initiatives help to enhance its appeal in emerging markets like Asia. It should be noted that 60% of the tournament’s fan base lies outside of Europe. Since a majority of the Champions League matches take place on a Tuesday or Wednesday night, it would be a great way for fans and viewers to enjoy the match after a hectic day at work.

Dr. Manu Melwin Joy, Assistant Professor, School of Management Studies, CUSAT and Sebastian Panattil, Research Scholar, School of Management Studies, CUSAT.



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